Relationships are often ruined because of miscommunication and misunderstanding. Things seem fine, but trouble is brewing beneath the surface.
In today’s video, check out how to ruin a construction relationship or have a quick read further.
As in all relationships, things break down when you aren’t on the same page.
In construction, keeping to the same page, means sticking to what’s in the contract.
It’s amazing, but most of the time, the worst way to do things is how people act.
Here’s a brief scenario of how relationships typically go in construction…
- The project begins with no sense of being contractual.
- The main focus is on being nice, so sending in any documentation is avoided.
- Being nice is the focus, and there’s a belief that being contractual sends the wrong message.
- Niggles start creeping in, but what’s stipulated in the contract is avoided.
- Problems and conflict start to emerge, but this is dealt with by talking, not being contractual.
- Then things get a bit out of control so the contract is brought out.
The message is why bring out the contract now?
The relationship sours.
So what’s the right way?
BE CONTRACTUAL FROM THE BEGINNING!
- Communicate exactly what you’ve done and what you plan to do from the start.
- Build a body of evidence.
- Don’t feel bad about bringing up the clauses in the contract.
Keep it impersonal by communicating as your business, not as an individual.
For more contractual advice, Quantum Contract Solutions is here to guide and assist you through everything contract related.
If you want to reduce risk in your contracts and save time and money, just click this link to get our FREE case study to show you how clients just like you are doing it.
